ISG - Understanding the Golden Eagle Program

The Canon Golden Eagle Program is an incentive program managed via an Extranet that allows members to receive rewards for placing Canon products.  Recently, a new incentive partner, ITAGroup, came on board to manage the Golden Eagle Program in 2005.  As a result of this change, Administrators will now indicate which of the following Golden Eagle site specific participant types that a user belongs to.  The Golden Eagle site specific template and its fields are discussed below.

 

 

Field Name

Description

GE Program Channel

The channel group that a dealer falls under.  

Independent dealerships can fall under two groups, either INDY 1 or INDY2.  The difference between the two groups is strictly a Golden Eagle ranking measure based on the dealer's sales volume.  The value is automatically populated.  

If the Golden Eagle Program channel field appears blank, please contact your Canon Regional Administrator immediately.

Participant Type

Assigning Golden Eagle participant types provides users with certain privileges as listed in the ISG - Understanding the Golden Eagle Participant Types topic.

Program Coordinator

The dealer employee responsible for managing and submitting Golden Eagle claims for the dealership.  Can also have an Alternate participant type, which can be a Sales Manager, Sales Representative or Sales Specialist.  The Alternate participant type enables the Program Coordinator to also submit Golden Eagle claims for their own rewards.

IKON sales representatives enter their own claims and do not have a Program Coordinator.

Sales Manager

A Sales Manager participant type receives overrides based on the Golden Eagle claims where he or she is selected as a sales manager.

To be sure the Sales Manager participant type receives the correct number of rewards, the Sales Manager must be set up before the Sales Representatives and Sales Specialist participant types.  This will enable the Sales Manager to be available in the Participant Type dropdown box on the Golden Eagle template.

Sales Representative/Sales Specialist

Can earn rewards when selected on a Golden Eagle claim as a primary or secondary earner.  The participant selected as the secondary earner earns 20% of the primary earner points.

Custom

The Custom participant type is a non-earning role for Dealer Principals and Channel Managers who need to see promotions, reports and program/product information.  For example, a Dealer Principal may need to only view and not submit Golden Eagle claims.  Please be advised, this role has visibility to sensitive information and should not be used as a general participant type.

Please consult with your Canon Administrators if someone does not fall into an earning role or the Customer/Dealer Principal role.

Golden Eagle Access

When checked, allows the Golden Eagle link to appear on the user's ISG Central homepage.

 

 

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