ISG - Understanding Golden Eagle Participant Types

Depending upon the Golden Eagle Participant Type selected, additional fields may need to be completed in the Site Privileges section of the Golden Eagle template.  Please review the table below for a further description of who is responsible for setting up the various participant types and what content they can view in the Golden Eagle site.

 

Who sets up

Participant Type

Submitting Rights

Viewing Rights to Other's Claims

Dealer Admin

Program Coordinator

Based on setup

Customer codes or Location codes

Sales Manager

No

Can see claims for users who report to him/her

Sales Specialist/Sales Representative

No

Can only view his/her claims

Sales Representative (IKON only)

Yes

Can only view his/her claims

Central, Regional or Dealer Admin.

Custom

No

Channel codes or Customer codes or CSM/DAE codes

 

Site Access needs to be given to all of the above Participant Types to allow them to view the Golden Eagle ITA site.  In addition, a Golden Eagle tab will appear on the user's ISG Central homepage.

 

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