ISG - Inbox

New messages requiring approval will appear in the Inbox for Regional, Site and Central Administrators. For Administrators, the Inbox is beneficial because it provides the ability to keep track of user's requests.

Inbox Fields

Fields	Description
Date	Date the message was created
Requestor	The User ID of the Administrator making the request
Employer	The user's Employer
Region	The state where the user is located
Status	There are three possible message statuses" New: a request that has not yet been approved Pending: a request with multiple roles to be processed; some of the roles have been processed already and some have not. Completed: a request that has been processed All: retrieves messages with New, Pending and Information statuses
Comments	Displays brief details regarding the message
Track	Click to view where the message is in the approval process
Type	Displays the message type

Click here to view the steps needed to search for a message in the Inbox:

Enter any/all of the following search criteria:

Date
Requester
Employer
Region
Status

Click the Search button.
Click the Track field to view the status of the approval. The current status displays along with the Date, User ID, Email address and any Comments.
To view the message, click on the Employer field in blue.