This help system is designed to provide you with instructions to perform all maintenance and set up functions of the UAM system. Having said this, you may still wish to forward a question or two to your local support team.
Canon PartnerNet automatically links the dealer to their regional support team via the Email US functionality within the Canon PartnerNet site. As UAM is open in a separate window, you may toggle over to Canon PartnerNet to use this functionality. This is the fastest way to route your inquiry to your local support team.
Email US can be found in the top navigation menu of the Canon PartnerNet site:
Choose the Question/Comment option and provide as much detail as possible regarding your UAM set up questions.
Or, if you know the location of your local administrative support office, you may email your Regional Administrator and local support team directly through our dedicated email addresses:
For Canon PartnerNet Administrators, utilizing the Request Access or Comments section of UAM is not recommended, as your inquiry will have to be reviewed and routed to your local administrative support team, which will lengthen the response time.